Tips for your webshop

If you use your own web shop, then it is of course important that it remains interesting for your customers.In this blog post, we would like to give you some tips on how to keep your web shop hosting interesting.

Use email and a contact page

For a web shop you obviously want to be easily accessible to your customers. If they cannot contact you, they will probably look elsewhere for an alternative.It is therefore important that you have a contact page with your details but a contact form is also useful.

Users can leave their own message which will then be sent to their e-mail address.You can then easily contact the customer in question or respond to his e-mail.

Another way to quickly reach your customers is to have a live-chat for example.This way you can quickly answer your customers or visitors so they do not have to wait for an answer via email.

Make sure the customer can order quickly

Of course you want your customers to order as many products as possible, so it is advisable to make ordering as easy as possible.Think of creating an account so that the customer does not have to fill in his or her details.

Of course, it is also important that your hosting is fast, so make sure your website is optimized.Think for example of activating GZIP, your images will be made smaller so they can be loaded a lot faster.

Reviews

It is also important that you get reviews on your shop if you have satisfied customers they can leave a positive review.Many people look at reviews before they place an order, if you have many positive reviews they are more likely to order from you.

The advantage of reviews is that you can also get feedback from your customers.For example, if someone has a complaint, chances are he or she will first leave a review on your web shop.

If you have any questions about this, you can always see if one of our chat operators is available.If no one is available you can always send a ticket to our helpdesk.