A reliable website

With an online service to offer, it is important to give customers assurance when an order can be placed. There are a number of ways to provide that assurance. It is important to pay attention to this, because you want customers to have peace of mind when using your website!

The SIDN has conducted a study of the top 5 points that make a difference in the reliability of your website hosting. This gives an idea of what your roadmap should be when you are starting up a website or want to make improvements to your existing one.

1. Reviews

Reviews are the experiences of users who have purchased a service and provide a brief summary with a score on a comparison site.

There are several options available for this and they have their plus and minus points. MijnHostingPartner.nl uses Kiyoh reviews which we have good experiences with. 62 % of the consumers look at the reviews before they make a purchase.

2. Payment methods

The way payments can be made at a webshop is extremely important, the most trusted way in the Netherlands is iDEAL. Make sure it is supported. 57% of consumers pay attention to this when you start offering products in the Netherlands. Other payment methods include PayPal or a credit card.

3. Country of establishment and domain name extension

If you want to offer your services in the Netherlands it is logical that you use the .nl domain name extension as your main website. Now with a temporary promotion at MijnHostingPartner.nl as webhost you already have a .nl domain for 2.50 ex VAT! Also mention the address of your company on your website so it can be seen by the customer.

4. Error messages

Error messages on your website can have a direct negative impact. Logical consequence if the website is not accessible. For many error messages and steps you can quickly find our step-by-step guide in the knowledge base.

5. SSL certificate

When offering online services, it is obvious that you need to purchase an SSL certificate to protect you and your users. You have an obligation to receive and store the data that customers enter with you securely. Also, always use a strong password policy and think about security.

If you apply the above points you ensure that the right basis has been laid to improve the reliability of your website.

See also the original article of the SIDN.