As a company you need to be available to your customers not only for support but also for general questions. Often these questions go through the mail because everyone has an email address. This makes it easy for customers to contact you by email. Often this is also done in combination with a contact form on your hosting with this form users can easily send an email. However it is also important that you can reach your customers on their own email address. This way you can send them newsletters
Many people use Microsoft products not only Microsoft Windows but also for example Office. You can use this for many things for example to create documents but also to set up your mail that comes with your hosting. It sometimes happens that people use older versions of Microsoft products. Think for example of Windows Outlook Powerpoint Word and many other programs. If you are still using Office 2010 you may have noticed it already. noticed you will get a pop-up for this on your screen. It explains
Microsoft has found that 44 million of their users have their data online. The affected users have also received an email from Microsoft asking them to change their passwords. According to Microsoft themselves they have been investigating leaked data in recent times. This mainly involved data that hackers got hold of during a data leak. Between January and March Microsoft conducted this investigation. They scanned 3 billion logins and compared them with their own database. This research showed
As a company it is important for your customers that they get enough support for your products. Especially with technical services like hosting this is especially important because it is quite complicated. It is therefore important that you and your staff can provide sufficient support for your customers. In this blog post we are going to give you some tips on how to provide good customer service for your customers. How you can offer support Not only is it important to offer your customers sufficient
Everyone is familiar with the term malware nowadays as it appears regularly in the news. This means that more and more people are becoming aware of exactly what it is. As a result people will also be more alert to certain symptoms of malware. In a recent study Microsoft discovered that there is less and less malware on Dutch computers. How much has it decreased? Now you may be wondering exactly how much it has dropped. Last year 1.51 percent of Dutch computers were infected with malware. It has
You've probably thought about creating your own website. Fortunately in the year 2019 this is something that is very easy to achieve thanks to Content Management systems. You can think of systems such as WordPress Joomla Umbraco Drupal and many others. Thanks to these kinds of systems it is possible to put together your own website within a few clicks. Besides a suitable Content Management System you also need the right hosting. In this blog post we will go through how you can find the right Content
If you own a business or have a web store this is probably one of the worst things that can happen to you. A virus on your website can cause a lot of damage to your business as well as your visitors. Of course you want your hosting to be protected against this at all times. Therefore in this blog post we are going to go through what you can do about it and what some of the causes of this might be. How do viruses get on my website? It is important to know where viruses come from so you can protect
Phishing is increasingly happening over WhatsApp and SMS Scammers are increasingly trying to find out bank details of users via SMS or WhatsApp. This was revealed in a study by the Dutch Banking Association and the Payment Association Netherlands. For example in the first half of 2019 there were more victims than in the last half of 2018. According to the Dutch Association of Banks this is because phishing is more often done over WhatsApp and SMS these days. If you have your own phone number on
You might know it you have spent weeks creating your website but you have yet to put it online. Besides choosing the right hosting it is also important to know how to get your website online. You can use different methods for this think of FTP our file manager and so on. We will cover some of these methods in this blog post. FTP Perhaps the most widely used method for uploading websites is via FTP. FTP stands for File Transfer Protocol and is often used to put files on a server. One of the most
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